Venue Manager

 

Job Title: Venue Manager

Location: Tops’l Farm, Waldoboro, ME
Type: Full-Time, Year-Round

 

About Tops’l Farm

Tops’l Farm is a farm retreat, event venue, and “glamping” campground in beautiful mid-coast Maine. We’re dedicated to helping people slow down, reconnect with nature, and celebrate life’s big and small moments with the people who matter most.

At our core, we believe in teamwork, respect, and the magic of a shared mission. We’re growing, and we’re looking for people who want to grow with us—folks who bring joy to their work, are dependable, and care deeply about delivering unforgettable guest experiences.

About the Role

We’re hiring a full-time, year-round Venue Manager who thrives in a dynamic environment and is excited to wear multiple hats. You’ll work closely with our owner and across teams (operations, culinary, and events) to support day-to-day operations and help deliver top-notch event experiences for our guests.

If you love hospitality, are eager to learn, take pride in your work, and value being part of a supportive, respectful team, we want to hear from you.

 

What You’ll Be Doing

Event Operations & Support

  • Support event prep, setup, execution, and breakdown with attention to detail and grace under pressure.

  • Collaborate with the property, culinary, and lodging teams to ensure seamless communication during event execution.

  • Manage logistics, rental vendors/deliveries, and venue readiness, helping keep everything running smoothly.

  • Be present during events (weekends included) to troubleshoot and needs and ensure guests feel taken care of.

Sales & Client Experience

  • Respond to inquiries with warmth, professionalism, and prompt communication.

  • Prepare and organize sales materials like brochures, pricing, and contracts.

  • Schedule and occasionally lead site tours, helping prospective clients envision their events at Tops’l.

  • Maintain lead tracking and support follow-ups to help secure bookings.

Guest Communication & Customer Service

  • Assist with guest communications before, during, and after events—ensuring every guest feels seen, heard, and valued.

  • Support systems for clear and efficient communication, always putting kindness and clarity first.

Operations & Property Support

  • Help keep the property looking great—tidy, safe, and welcoming.

  • Pitch in with small maintenance tasks and daily operations across departments.

  • Identify ways we can do things better and share your ideas—we love a problem-solver!

What We’re Looking For

We’re looking for someone who:

  • Shows up: You’re reliable, accountable, and take pride in your work.

  • Adapts with grace: You’re flexible, resilient, and stay calm in dynamic situations.

  • Works with heart: You bring a respectful, positive attitude to every interaction.

  • Leads with service: You care deeply about the guest experience and go the extra mile.

  • Thinks like a teammate: You thrive in a collaborative, supportive environment.

  • Is hungry to grow: You’re eager to learn, open to feedback, and see challenges as opportunities.

  • Communicates clearly: You’re organized, detail-oriented, and confident with your words—both verbal and written.

Preferred Skills & Experience

  • Experience in events, hospitality, or other customer-facing roles preferred.

  • Strong communication and organizational skills.

  • Proactive and solutions-oriented mindset.

  • Tech-savvy with email, word processing, and CRM tools.

  • Must be able to work weekends and evenings during peak event seasons.

  • A valid driver’s license and reliable transportation are required.

Bonus Points For

(Not required—but let us know if you have these!)

  • Experience in sales or marketing in hospitality.

  • Familiarity with ASANA or other project management tools.

  • Experience in property or venue management.

  • Customer service background in fast-paced environments.

What We Offer

  • Competitive Salary – at or above market rates

  • Unlimited Paid Time Off (PTO)

  • Mental Wellness Perks – free access to the Calm app

  • On-Site Perks – use of our sauna and wood-fired hot tub on select, non-guest days

  • Connection & Community – team meals, gatherings, and fun seasonal events

  • End-of-Season Bonus – based on individual and company performance

  • A Culture of Care – respect, well-being, and growth are part of our everyday

Start Date

We’d love to get someone onboard and trained before mid-June to kick off the summer season strong—but we’re willing to wait for the right fit.

How to Apply

Send your resume and a short cover letter to hello@topslfarm.com. Tell us a little about yourself, your availability, and your salary expectations. We’re looking for a special person to join our team who brings a bit of magic, and a whole lot of heart.


We can’t wait to hear from you.